Please scroll down for full terms, but for your convenience, please find the cancellation policy here:
For cancellations made at least eight weeks (56 days) before the course start date, 75% of the course fees will be refunded.
For cancellations made within eight weeks (56 days) of the course start date, the following refund schedule will apply:
- From 21 to 55 days before the course: 50% of the course fees will be refunded.
- From 7 to 20 days before the course: 25% of the course fees will be refunded.
- Fewer than 7 days before the course: the fees will be non-refundable.
These provisions are subject to the Customer’s statutory rights.
DEBATE CHAMBER BOOKING TERMS AND CONDITIONS
Last updated: October 2026
1. INTERPRETATION
In this document the following words shall have the following meanings:
1.1 “Consumer” shall have the meaning ascribed in the Consumer Rights Act 2015.
1.2 “Customer” means any person who purchases services from Debate Chamber.
1.3 “Supplier” means Debate Chamber Ltd, trading as Debate Chamber, a company registered in England and Wales under company number 05165260, whose registered office is at C9 Glyme Court, Oxford Office Village, Langford Lane, Kidlington, Oxford, OX5 1LQ.
1.4 “Terms and Conditions” means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by Debate Chamber.
2. GENERAL
2.1 These Terms and Conditions shall apply to all contracts for the supply of services by Debate Chamber to the Customer and shall prevail over any other documentation or communication from the Customer.
2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by Debate Chamber.
2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which Debate Chamber may be entitled in relation to the Services, by virtue of any statute, law or regulation.
2.4 Nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a Consumer.
3. PRICE AND PAYMENT
3.1 The price for the services is as specified by Debate Chamber in any relevant communication and is inclusive of VAT and any applicable charges.
3.2 Payment of the price shall be in the manner specified by Debate Chamber. Staged payment may be available for any course booked more than eight weeks (56 days) in advance of the course start date.
3.3 For staged payments, the balance payment must be received by eight weeks (56 days) before the course start date. If the Customer fails to make the balance payment by this deadline, Debate Chamber may cancel the booking. Any refund of payments already made will be subject to the cancellation provisions in Section 7 and the Customer’s statutory rights.
4. CUSTOMER’S OBLIGATIONS
To enable Debate Chamber to perform its obligations, the Customer shall:
4.1 Co-operate with Debate Chamber.
4.2 Provide Debate Chamber with any information reasonably required for the delivery of the course.
5. SUPPLIER’S OBLIGATIONS
5.1 Debate Chamber shall perform its services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice.
5.2 Debate Chamber accepts responsibility for the condition of tools and equipment used in the performance of its services and shall ensure that any materials supplied are free from defects.
6. LIMITATION OF LIABILITY
6.1 Nothing in these Terms and Conditions shall exclude or limit Debate Chamber’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot lawfully be excluded or limited.
6.2 Debate Chamber shall not be responsible for losses or expenses arising from circumstances beyond its reasonable control, except where liability cannot lawfully be excluded.
6.3 Debate Chamber shall not be responsible for losses which were not reasonably foreseeable at the time of booking, or for losses arising from circumstances for which Debate Chamber is not responsible.
7. CANCELLATION AND TRANSFERS
7.1 Customer cancellations
Customers wishing to cancel a booking should notify Debate Chamber by email at [email protected]. The date on which the cancellation email is received will be used to determine the applicable refund under our cancellation policy.
7.2 Deposits and cancellation charges
Where a staged payment arrangement has been agreed, the initial deposit will normally be 25% of the course fee.
In the event of cancellation by the Customer, the amount retained by Debate Chamber will be calculated in accordance with the cancellation schedule in Section 7.3. Any deposit already paid will count towards this amount and will not be deducted separately.
The minimum cancellation charge will normally be 25% of the course fee, increasing as the course start date approaches, as set out in Section 7.3. These provisions are subject to the Customer’s statutory rights.
7.3 Refund schedule
For cancellations made at least eight weeks (56 days) before the course start date, 75% of the course fees will be refunded.
For cancellations made within eight weeks (56 days) of the course start date, the following refund schedule will apply:
- From 21 to 55 days before the course: 50% of the course fees will be refunded.
- From 7 to 20 days before the course: 25% of the course fees will be refunded.
- Fewer than 7 days before the course: the fees will be non-refundable.
The refund percentages are calculated against the total course fee, regardless of whether payment was made in full or by instalments. Any payments already received will be taken into account when calculating the amount to be refunded or retained.
These provisions are subject to the Customer’s statutory rights.
7.4 Changes of venue
Debate Chamber reserves the right to change the venue of an in-person course where necessary for operational, safety or other reasonable practical reasons. Any alternative venue will be within a reasonable distance of the original venue and will provide suitable facilities for the course. Debate Chamber will notify affected Customers as soon as reasonably practicable.
7.5 Cancellation by Debate Chamber
Debate Chamber reserves the right to cancel any scheduled course, including where there are insufficient participants or where circumstances beyond its reasonable control prevent the course from proceeding safely or as planned.
In the event of cancellation by Debate Chamber, affected Customers will be given as much notice as reasonably possible and offered a choice of an alternative course or date, where available, or a full refund of the course fees paid.
7.6 Travel, accommodation and other expenses
Debate Chamber’s courses are non-residential, and course fees do not include travel or accommodation. Customers are responsible for making their own arrangements and are advised to consider refundable bookings or appropriate insurance.
In the unlikely event that Debate Chamber is required to cancel a course due to circumstances beyond its reasonable control, a full refund of the course fees paid will be offered. Debate Chamber will not be responsible for costs incurred in connection with independently arranged travel, accommodation or other services, except where liability cannot lawfully be excluded.
7.7 Transfers requested by Customers
Debate Chamber may offer the Customer a transfer to an alternative course or date, if such a transfer is requested, but is under no obligation to do so.
In the event that a Customer books for one course and is granted a transfer to another course or to an alternative date, the dates applicable to the cancellation policy shall be based on the originally booked dates or on the transferred dates, whichever has the earlier commencement date.
7.8 Adverse weather and travel disruption
In the event of adverse weather conditions (including extreme heat), transport disruption, or other circumstances which may affect students’ ability to travel to or attend an in-person course, Debate Chamber will make every reasonable effort to ensure that the course can proceed safely and as scheduled.
Where an in-person course is able to proceed safely at the advertised venue, or at a suitable alternative venue in accordance with Section 7.4, the normal cancellation policy will continue to apply. This includes circumstances in which adverse weather, transport disruption or government advice makes travel difficult or discourages travel, provided that no applicable legal restrictions prevent the course from proceeding or the student from attending, and subject to the Customer’s statutory rights.
Where practicable, Debate Chamber may offer affected students the opportunity to participate in a suitable online alternative, including an additional online course arranged for the same dates. However, the availability of such alternatives cannot be guaranteed, and any transfer must be agreed with Debate Chamber. Where a transfer is agreed, no refund of any difference in course fees will be provided solely because the alternative course has a lower advertised price.
If adverse conditions prevent Debate Chamber from delivering a course safely, or require the cancellation or substantial alteration of the advertised arrangements, affected Customers will be contacted regarding the available options, in accordance with their statutory rights.
8. ONLINE COURSES, SUPERVISORY RESPONSIBILITY AND TECHNICAL ISSUES
8.1 Technical issues affecting course delivery
If technical problems affecting a tutor, a widespread internet outage, or problems with the chosen video conferencing platform disrupt the delivery of an online course, Debate Chamber will make reasonable efforts to rearrange any teaching time lost.
This may include extending sessions, adjusting the timetable by up to two hours, or arranging additional teaching at an alternative time.
Where it is not reasonably possible to make up lost teaching time within a reasonable period and without significant inconvenience to students, an appropriate proportional refund will be offered in respect of teaching that cannot be delivered. Any refund will normally relate only to the affected part of the course, rather than to the course as a whole, subject to statutory rights.
8.2 Technical issues affecting individual students
The Customer is responsible for ensuring that the student has suitable equipment and a reliable internet connection to participate in online courses.
Where technical problems affecting an individual student prevent them from accessing teaching that is otherwise being delivered as scheduled, no refund will be offered, subject to the Customer’s statutory rights.
8.3 Video and audio quality
Whilst Debate Chamber endeavours to provide the best service possible for online delivery, there are some elements of the digital experience that cannot be fully controlled.
Video quality may not be fully consistent throughout the course, including occasional variations in image quality or interruptions to sound. Minor and occasional interruptions of this kind will not normally be considered technical issues requiring remedial action unless they materially affect the delivery of teaching.
8.4 Parental supervision
The Customer is responsible for ensuring appropriate supervision of the student during their participation in online courses.
9. PHOTOGRAPHY AND RECORDING
9.1 Students are strictly prohibited from taking photographs or making audio or video recordings during Debate Chamber courses without prior permission. Students are also prohibited from sharing or distributing any unauthorised photographs or recordings of Debate Chamber courses, whether privately or publicly.
Any deliberate breach of these rules will result in immediate expulsion from the course, without refund of course fees, except where otherwise required by law.
10. SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction, such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.
11. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the jurisdiction of the English courts.